Air France - Sky Team

Contact Us

Air France is listening to you: if you need help about our site, for a delayed flight, a baggage claim problem, a complaint ...
Air France is committed to offer you a fast and effective service.

Before calling our offices on the phone, tried to look at the FAQ section? Perhaps you will find the answer to your question.
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Need help? Our agents are available to answer your questions at +40 21 206 92 00, every Mon- Fri from 9am-5pm. For Flying Blue program please contact 0800 070 377.

Contacting Flying Blue

For all questions concerning your loyalty program and using your Miles, contact Flying Blue directly.

Send an e-mail to Flying Blue

Other Flying Blue contacts

Other Air France contacts

- Saphir With Saphir, we do our best to make traveling easier for reduced mobility passengers. - Air France ticket offices Find addresses and contact information for Air France ticket offices around the world.

Contact Saphir

Find a ticket office

Contacting the Premium Line Europe

If you are a Premium passenger traveling within Europe, you can cancel or renew your check-in during the 24 hours preceding your flight by calling the Premium Line Europe.
(opening hours of the call center/hotline is Monday-Friday 09:00-17:00)

Premium Line Europe

If you are abroad, please connect to your country´s Air France site (accessible via www.airfrance.com) and visit the “Contact us” section to obtain the local customer service phone number.